LEAD TIMES & ORDERING POLICIES

🚚 LEAD TIMES & ORDERING POLICIES

Thanks for letting us bring the sweet chaos to your doorstep! To keep everything fresh, smooth, and absolutely delicious, here’s what you need to know before placing your order:

🍪 COOKIE ORDERING & SHIPPING INFO

We ship Canada-wide every Monday. Orders are made fresh to order — no pre-baked stuff here — so we’ve got a minimum of 6 cookies per order. Our minimum order quantity helps us keep production running smoothly and offsets the cost of shipping our 1/2 pound cookies across Canada. Thanks for understanding—and for supporting small batch goodness

⏰ ORDER CUT-OFF SCHEDULE:

Place your order by Friday at 11:59 PM EST

→ It’ll ship the following Monday.

Orders placed after Friday

→ Will ship the Monday after next.

❗IMPORTANT NOTES:

  • At this time. All orders are shipped directly to your door — no storefront, no exceptions.
  • Cookies are made fresh, packed with care, and shipped from Hamilton, ON across Canada.


💬 WHY THE WAIT?

We’re a proudly Canadian-owned online bakery with over 15 years of culinary experience. Everything we make is small-batch, scratch-made, and full of love (and butter). Our lead times help us keep the quality high and the chaos controlled.

Thank you for supporting a woman-run, flavor-obsessed small business — we seriously couldn’t do this without you.

🗓️ Orders placed before Friday 11:59 PM EST
Will ship the following Monday

Orders placed after the Friday cut-off will ship the Monday after next.

Please Note:

We do not offer pickups for cookies at this time. All cookie orders are shipped directly to your door across Canada.

Why We Need Lead Times

As a licensed, home-based bakery with over 15 years of experience in the culinary industry, we’re committed to offering fresh, high-quality, scratch-made treats. Our lead times allow us to plan, prep, and bake every order with the love and attention it deserves.

Thank you for understanding—and for supporting a small, woman-run bakery built on passion, creativity, and a whole lot of butter and love.

🔍 Triple-Check Before You Checkout

Before hitting that Place Order button, please triple-check that:

  • Your shipping address is correct.
  • Any applicable discount codes have been entered and applied.

Once an order is placed, no changes can be made — this includes adding discount codes, updating your address, or altering your order in any way.

Why? Our baking reports are the blueprint of how we run our business. Changing an order after it’s placed creates inconsistencies that disrupt our baking schedule and production flow. To keep everything running smoothly and your cookies arriving fresh, all orders are final.